If you’re trying to post a deposit in QuickBooks (QB) and keep getting blocked because a department was deleted, you’re not alone. This is a common issue, especially for businesses that use departments or classes to track income and expenses accurately. The good news? In most cases, you can restore the deleted department and get back to posting your deposit without losing data.
Why QuickBooks Won’t Let You Post the Deposit
QuickBooks requires all transactions—especially deposits—to be linked to an active department (or class, depending on your settings). If a department was deleted but is still tied to:
- An undeposited funds transaction
- A bank deposit
- A sales receipt or invoice
QuickBooks will stop the process and prompt you to restore or replace that department before continuing.
Aslo Read: Creating a New QuickBooks File After Corruption Issues: What You Need to Know
Can You Restore a Deleted Department in QuickBooks?
Yes. When you “delete” a department in QuickBooks, it’s usually made inactive, not permanently erased. This means it can be restored in just a few steps.
Steps to Restore a Deleted (Inactive) Department in QuickBooks
- Go to Settings
- Click the ⚙️ Gear icon in the top right.
- Open All Lists
- Select All Lists and then choose Departments.
- Show Inactive Departments
- Look for a checkbox or filter labeled Include inactive and turn it on.
- Find the Deleted Department
- Inactive departments will appear in gray or with an “inactive” label.
- Restore the Department
- Click Make Active (or similar option) next to the department name.
Once restored, go back to your deposit screen and try posting the deposit again.
What If the Department Can’t Be Restored?
If the department doesn’t appear in the inactive list, you still have options:
- Create a new department with a similar name
- Edit the transaction and assign it to an active department
- Review your deposit details to identify where the inactive department is being referenced
For complex cases—especially when multiple transactions are affected—it’s often faster to get expert help.
Get Help Restoring Departments and Posting Deposits
If you’re stuck and QuickBooks still won’t let you post the deposit after restoring the department, professional support can save you time and prevent reporting errors. QuickBooks experts can help locate hidden inactive departments, fix transaction links, and ensure your books stay accurate.
📞 Call QuickBooks Support at 844-753-8012 for immediate assistance with restoring deleted departments and resolving deposit posting issues.
Final Thoughts
A deleted department doesn’t have to bring your accounting to a halt. By restoring the inactive department—or correctly reassigning transactions—you can quickly get back to posting deposits in QuickBooks. Always double-check department settings before deleting them to avoid interruptions in the future.
Frequently Asked Questions (FAQ)
QuickBooks requires all deposits to be linked to an active department. If a department tied to a transaction was deleted or made inactive, QuickBooks will block the deposit until the department is restored or replaced.
Yes. Most deleted departments in QuickBooks are only marked as inactive. You can restore them by enabling the “Show inactive” option in the Departments list and selecting “Make Active.”
Go to the Gear icon > All Lists > Departments, then turn on Include inactive. This will display all deleted or inactive departments so you can restore them.
If the department is not listed, you may need to create a new department or edit the affected transactions to assign an active department. For complex issues, professional QuickBooks support is recommended.
No. Restoring a deleted department will not remove or alter past transactions. It simply allows QuickBooks to properly link existing data and process new deposits.
The fastest way is to restore the inactive department or reassign transactions to an active one. If the issue persists, QuickBooks experts can help troubleshoot and resolve the error.
You can contact QuickBooks support professionals at 844-753-8012 for immediate assistance with restoring deleted departments and posting deposits.
