QuickBooks, a widely-used accounting software developed by Intuit, plays a vital role in helping small to medium-sized businesses manage their finances. It offers a wide array of features such as invoicing, payroll management, financial reporting, and tax preparation. However, like all software, it can sometimes encounter errors that can disrupt the flow of business operations. One such error that QuickBooks users frequently face is Error 1935.
This error typically occurs during the installation or update of QuickBooks and is often associated with a problem involving Microsoft components, particularly the .NET Framework. In this article, we will explore the causes of QuickBooks Error 1935, its symptoms, and a variety of methods to resolve it, so that users can return to their financial tasks without unnecessary delays.
What is QuickBooks Error 1935?
QuickBooks Error 1935 is a common error that typically appears during the installation or update of the software. It occurs when QuickBooks is attempting to install necessary components, such as the Microsoft .NET Framework, and it encounters an issue that prevents the proper installation or updating of these files.
The error message for QuickBooks Error 1935 usually appears as follows:
“Error 1935. An error occurred during the installation of assembly component”
“HRESULT: 0x80070002”
This message often appears when there are issues with the Microsoft .NET Framework, which is essential for QuickBooks to function. It could be missing, corrupted, or incompatible with the version of QuickBooks you’re trying to install or update.
Also Read: How to Fix QuickBooks Error 1603?
Causes of QuickBooks Error 1935
There are several reasons why QuickBooks Error 1935 may occur, but the root causes often revolve around issues with system settings, Windows components, or conflicts between different software programs. Below are the common causes:
- Corrupted .NET Framework: One of the primary causes of Error 1935 is a corrupted or incomplete installation of the Microsoft .NET Framework. QuickBooks relies on .NET Framework to run several of its operations, and if this component is damaged, the installation of QuickBooks or its update can fail.
- Incompatible Windows Version: QuickBooks is designed to work with specific versions of the Windows operating system. If your system is running an older or unsupported version of Windows, the installation or update may fail due to compatibility issues.
- Windows Installer Issues: If the Windows Installer service is not functioning correctly, QuickBooks may not be able to install or update the necessary files. This can cause Error 1935 to appear.
- Antivirus or Firewall Interference: Sometimes, third-party antivirus or firewall programs can block QuickBooks from installing or updating. These security tools may mistakenly flag QuickBooks files as threats, preventing proper installation and triggering Error 1935.
- Corrupt QuickBooks Installation Files: A corrupt QuickBooks installation can also lead to Error 1935. If any QuickBooks files are damaged during installation or due to a system crash, QuickBooks may not be able to complete its installation or update.
- Conflicting Software: Other programs on your computer may interfere with QuickBooks during the installation or update process. For example, outdated drivers or conflicting applications can prevent QuickBooks from installing the necessary components.
- Insufficient System Permissions: If the user doesn’t have sufficient administrative permissions to install or update QuickBooks, Error 1935 may occur. This is common in environments where multiple users share a system, and proper permissions haven’t been set.
Symptoms of QuickBooks Error 1935
QuickBooks Error 1935 is characterized by several key symptoms. These include:
- Error Message: As mentioned earlier, you will often see an error message stating, “Error 1935. An error occurred during the installation of assembly component,” when trying to install or update QuickBooks.
- Installation Failures: When trying to install or update QuickBooks, the process may fail completely, and Error 1935 will appear. This means the program was not successfully installed or updated, preventing you from using the software.
- Frequent Crashes: If you already have QuickBooks installed and are attempting to update it, the software may freeze or crash frequently. This could happen because the update is unable to complete due to the issues causing Error 1935.
- System Slowdown: While not a direct symptom, some users report that their systems slow down when attempting to install or update QuickBooks. This can happen if the software is stuck in an endless loop trying to resolve the error.
- Incomplete Features: After QuickBooks installs or updates, you may notice that some features are missing or not functioning properly. This could be a result of a failed installation due to Error 1935.
How to Resolve QuickBooks Error 1935?
There are several steps you can take to resolve QuickBooks Error 1935. Each method addresses a potential cause, so it’s important to follow these steps one by one until the issue is fixed.
1. Restart Your Computer and Try Again
Before diving into advanced troubleshooting, restart your computer. A simple restart can clear temporary glitches and allow QuickBooks to install correctly.
2. Update Microsoft .NET Framework
Since QuickBooks relies on .NET Framework, ensuring it is up to date is crucial.
- Press Win + R, type appwiz.cpl, and press Enter.
- Look for Microsoft .NET Framework in the list of installed programs.
- If it is missing or outdated, download the latest version from the Microsoft website.
- Install the framework and restart your computer.
- Try installing QuickBooks again.
3. Run the QuickBooks Install Diagnostic Tool
Intuit offers a specialized tool known as the QuickBooks Install Diagnostic Tool, which can automatically detect and fix installation issues related to Error 1935. This tool scans your system for problems related to the installation of QuickBooks and applies the necessary fixes.
- Download the QuickBooks Install Diagnostic Tool from the official Intuit website.
- Run the tool and allow it to complete its diagnostic scan.
- Once the scan is finished, restart your computer and try reinstalling QuickBooks.
4. Repair the .NET Framework
Since QuickBooks heavily relies on the .NET Framework, it’s important to ensure that the framework is installed and functioning properly. You can repair or reinstall the .NET Framework to resolve Error 1935.
- Press Windows + R to open the Run dialog box.
- Type appwiz.cpl and press Enter to open the Programs and Features window.
- Look for Microsoft .NET Framework in the list of installed programs.
- Right-click and select Repair or Uninstall if you wish to reinstall it.
- Restart your computer after the repair or reinstallation is complete and try installing QuickBooks again.
5. Run System File Checker (SFC) Scan
Corrupt system files can prevent QuickBooks from installing properly. Run an SFC scan to check for issues.
- Open Command Prompt as Administrator (
Win + X
, then select Command Prompt (Admin)). - Type
sfc /scannow
and press Enter. - Let the scan complete, then restart your computer.
- Attempt to install QuickBooks again.
6. Install QuickBooks in Selective Startup Mode
Selective Startup Mode loads Windows with minimal drivers and programs, reducing the chance of conflicts.
- Press
Win + R
, typemsconfig
, and press Enter. - Go to the General tab and select Selective Startup.
- Uncheck Load startup items.
- Go to the Services tab, check Hide all Microsoft services, and click Disable all.
- Click OK and restart your computer.
- Install QuickBooks.
- After installation, go back to msconfig and select Normal Startup Mode to restore normal settings.
7. Check for Windows Updates
Error 1935 may occur if your system is missing critical updates for Windows. Ensure that your Windows operating system is up to date to avoid conflicts with QuickBooks.
- Open Settings and click on Update & Security.
- Check for any available updates and install them.
- Restart your computer and try installing QuickBooks again.
8. Temporarily Disable Antivirus or Firewall
Third-party antivirus software or firewalls can sometimes interfere with QuickBooks installation. If you suspect this is the cause of Error 1935, try temporarily disabling your antivirus or firewall before reinstalling QuickBooks.
- Open your antivirus or firewall program and disable its protection temporarily.
- Attempt the QuickBooks installation again.
- After installation, remember to re-enable your antivirus or firewall software.
9. Run Windows as Administrator
Running QuickBooks as an administrator ensures that the program has all the necessary permissions to install properly. If you don’t have administrative rights on your system, Error 1935 may occur.
- Right-click on the QuickBooks installer and select Run as administrator.
- Follow the on-screen instructions to complete the installation.
10. Perform a Clean Installation of QuickBooks
Sometimes a clean installation is the best way to resolve installation errors. This process removes any leftover files from previous QuickBooks installations that might be causing conflicts.
- Uninstall QuickBooks using the Control Panel.
- Use the QuickBooks Clean Install Tool to remove any residual files.
- Download the latest version of QuickBooks from the official website and install it again.
11. Reinstall Windows Installer
If your Windows Installer is corrupt or not functioning properly, QuickBooks may not be able to complete the installation process. To fix this, you can reinstall or repair the Windows Installer.
- Download the latest version of Windows Installer from Microsoft’s website.
- Run the installer and follow the prompts to repair the installation.
- Restart your computer and try installing QuickBooks.
12. Check for Software Conflicts
If you have other software installed that might conflict with QuickBooks, try disabling or uninstalling them temporarily to resolve the issue.
- Disable any third-party applications or background services that may be running during installation.
- Restart the system and attempt the installation again.
13. Check System Requirements
Make sure that your system meets the minimum requirements to run QuickBooks. If you’re using an outdated version of Windows or have insufficient RAM or hard drive space, you may encounter installation issues.
Conclusion
QuickBooks Error 1935 can be a frustrating experience, but with the right troubleshooting steps, you can resolve it quickly and get back to using your software. The most common causes of this error relate to issues with the .NET Framework, incompatible Windows versions, antivirus interference, or corrupted installation files. By following the suggested solutions, such as repairing the .NET Framework, running the QuickBooks Install Diagnostic Tool, or performing a clean installation, you can ensure a smooth QuickBooks experience.
If all else fails, don’t hesitate to contact Intuit’s customer support at +1-888-905-3553 for further assistance in resolving QuickBooks Error 1935.
Frequently Asked Questions (FAQs)
QuickBooks Error 1935 is a common installation error that occurs when installing QuickBooks Desktop or its related components. It typically appears when the .NET Framework is missing, outdated, or blocked during installation.
Several factors can trigger this error, including:
1. .NET Framework issues (missing, outdated, or corrupted).
2. Interference from third-party security software or antivirus programs.
3. System file corruption affecting installation processes.
4. Incomplete or failed Windows updates.
You may see one of the following error messages during installation:
1. “Error 1935: An error occurred during the installation of assembly.”
2. “QuickBooks has encountered a problem and needs to close.”
Try these solutions to resolve the issue:
1. Update .NET Framework – Ensure you have the latest version installed.
2. Temporarily disable antivirus – Some security programs block QuickBooks installation.
3. Run Windows Update – Install any pending updates to fix system-related issues.
4. Use QuickBooks Install Diagnostic Tool – This tool automatically repairs installation-related errors.
5. Restart your computer and install QuickBooks in Selective Startup Mode – This mode prevents third-party software from interfering.
If the error persists after trying the above solutions, contacting QuickBooks Support at +1-888-905-3553 or consulting a professional IT technician is recommended.