When using QuickBooks Desktop Payroll, encountering errors can disrupt your workflow and impact your business operations. One such issue that users frequently face is QuickBooks Desktop Payroll Error Code PS058. This error usually appears when there is an issue with your QuickBooks Payroll setup or a problem with QuickBooks updates. If you are struggling to resolve this error, we’ve created a comprehensive guide to help you fix it and get your payroll running smoothly again.
QuickBooks Desktop Payroll Error PS058 making your time and company roll? Well then, this article is here to elaborate about the error, its cause, and resolutions.
However, you may contact the QuickBooks Desktop helpdesk number +1-888-905-3553 for more precise and accurate solutions.
What is QuickBooks Desktop Payroll Error Code PS058?
QuickBooks Error PS058 occurs when QuickBooks fails to successfully process the payroll updates. This can be caused by multiple factors including damaged payroll data, conflicting files, or incomplete QuickBooks updates. Users will often see an error message that suggests there is a problem with the payroll update process, halting the ability to run payroll.
Causes of the QuickBooks Error PS058
- Firewall or anti-virus software settings.
- Modified information has not been actually modified due to network failure (about which you are unaware of).
- System errors such as internet connectivity issues or drop in connectivity.
- System date is incorrect hence, updates cannot take place, be it your windows update, QuickBooks update or the QuickBooks Desktop Payroll update.
- Issues relating to feedback given by the bank – the updated billing information has not been updated successfully or has failed to reach your billing information.
Solution to Resolve the QuickBooks Desktop Payroll Error PS058
Fixing QuickBooks Error PS058 involves a series of troubleshooting steps that address the potential causes of the error. Follow the steps below to resolve the issue:
Solution 1: Reboot and Refresh
- Log out from your QuickBooks desktop payroll account.
- Restart your machine.
- Once successfully done, relog into your QuickBooks desktop payroll account an restart the update.
Solution 2: Use the QuickBooks File Doctor to scan your company files for possible errors
QuickBooks file doctor is an amazing tool to scan and rectify the problem causing file. All you need to do is:
- Download the QuickBooks file doctor tool (free of cost available online).
- Once downloaded run the application.
- Select the company files (involved directly or indirectly in the payroll update/QuickBooks update) that are causing an error.
The QuickBooks file doctor will resolve the file related issue and repair the file. After which, you may restart the QuickBooks payroll update.
Solution 3: Check if there are new updates available for the QuickBooks software
- As this lagging might cause a compatibility error, therefore, make sure the QuickBooks software is up-to-date.
- Go to the QuickBooks official website to check for the possible updates.
- If any download the updates and retry downloading the payroll update.
Solution 4: Check your billing information
- Check whether the updated or modified billing information has been successfully updated or not.
- Cross-verify with the bank as of whether the information has been successfully updated.
Solution 5: Run the QuickBooks Diagnostic Tool
- Start with downloading the QuickBooks diagnostic tool.
- Once done, run the tool to repair the errors in the QuickBooks.
- The QuickBooks diagnostic tool is designed to solve errors relating to Microsoft, .Net framework, etc.
Solution 6: Switch off or change your computer’s firewall and anti-virus settings
- Go to start > Search firewall settings > Firewall settings > Switch them off until the update is completed or add it whitelist.
- To protect your PC, this might be a case that firewall and anti-virus settings are blocking new updates that require you to enter your information.
Solution 7: Adjust Date and Time
- Right click on the date in time panel in the taskbar.
- Select adjust date/time from the displayed list.
- Now switch on the set date and time automatically option.
- Now the possibility of delay in your computer receiving the updates has been eradicated.
Conclusion
Dealing with QuickBooks Desktop Payroll Error Code PS058 can be frustrating, but following these step-by-step troubleshooting methods should help you resolve the issue and get your payroll process back on track. Whether it’s updating QuickBooks, repairing the installation, or clearing corrupted files, these solutions address the core problems that cause the error.
If you’ve tried all the troubleshooting steps and the issue persists, it’s best to contact QuickBooks support for more advanced assistance. QuickBooks customer service can help you address deeper issues that may be impacting your payroll system.
Frequently Asked Questions
To fix a payroll error in QuickBooks Desktop, follow these steps:
Step 1: Identify the specific error message. Go to the Payroll Center and look for any alerts or error codes.
Step 2: Verify that your QuickBooks Desktop is up-to-date. Click on “Help” and select “Update QuickBooks.”
Step 3: Check payroll items, tax tables, and employee records for inaccuracies or missing information.
Step 4: Re-run payroll and ensure no conflicting settings or data entries.
Step 5: Use the “Verify Data” tool to check for any file integrity issues.
Error PS060 usually occurs when there is an issue with the payroll setup or the connection to QuickBooks servers. To resolve this:
Step 1: Ensure that your QuickBooks Desktop is up-to-date by going to “Help” and selecting “Update QuickBooks.”
Step 2: Verify your payroll subscription. Go to “Employees” > “My Payroll Service” > “Manage Service Key” and check if it’s activated.
Step 3: If you recently changed your QuickBooks account or subscription, ensure the service key is properly updated.
Step 4: Restart QuickBooks and try processing payroll again.
Error H505 is a multi-user error that typically occurs when QuickBooks cannot access the company file. To fix this:
Step 1: Ensure QuickBooks is installed on all computers in the network and the server.
Step 2: Run the QuickBooks Database Server Manager on the server computer.
Step 3: Check if your firewall or antivirus software is blocking QuickBooks from accessing the network. Configure the firewall to allow QuickBooks access.
Step 4: If the problem persists, try using the QuickBooks File Doctor tool to diagnose and fix the issue.
Error 557 in QuickBooks Desktop Payroll occurs when QuickBooks cannot download payroll updates due to a file or connection issue. To resolve it:
Step 1: Close QuickBooks and ensure your internet connection is stable.
Step 2: Run QuickBooks as Administrator by right-clicking the QuickBooks icon and selecting “Run as Administrator.”
Step 3: Manually download payroll updates by going to “Employees” > “Get Payroll Updates.”
Step 4: If the error persists, try restarting your computer or reconfiguring your internet settings.
If payroll updates aren’t working in QuickBooks Desktop, follow these steps:
Step 1: Ensure QuickBooks is up-to-date. Go to “Help” > “Update QuickBooks” and install any available updates.
Step 2: Verify your payroll subscription status by going to “Employees” > “My Payroll Service” > “Manage Service Key.”
Step 3: Check your internet connection and firewall settings to ensure QuickBooks can access the update server.
Step 4: If updates are still not working, manually download the payroll update from the Intuit website or use the “Repair QuickBooks” option in the control panel.
